Room 221 Family Suite This hotel has wow factor written all over it. It was lovely to accommodate you and we hope that you enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Asian cuisine and more. We sincerely value your comments and consider it as our basis for further improvement in order to continually provide friendly and efficient service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On behalf of the team, I would like to offer my sincere apologies for the inconvenience you experienced during your stay. The food is nice too, the buffet breakfast is superb lots of food options. With an extensive array of amenities, wellness village, a grand pillar less ballroom and three dining outlets, Princesa Garden Island Resort and Spa is a destination of its own. We truly appreciate your favorable comments during your stay with us. The best service and breakfast served everyday! From the shuttle ride to checkin and even housekeeping, the friendliness and service tops many 5 diamond hotels in other countries. We appreciate the support and look forward to welcoming you back for another visit soon. Day 1, we are already raving about the resort and we look forward to the days our stay. The view is breathtaking especially in the morning. This was a HUGE splurge for us, and it is extremely overpriced for what theyre offering.Upon arrival, our room wasnt ready right away so the front desk told us to wait at the restaurant or pool. Now $101 (Was $181) on Tripadvisor: Princesa Garden Island Resort & Spa, Puerto Princesa. It was our pleasure to be able to serve you well during your honeymoon stay. Toiletries were complete. Prices are the average nightly price provided by our partners and may not include all taxes and fees. On the wedding day itself everything was all organised for us and I can't thank enough Sir Jerson for going the extra mile for us. Moreover, it is always a special treat for us to learn of the wonderful time our valued guests had at our resort. The conference room is big and the aircon super cool. Princesa Garden Island Resort and Spa is a 4-star, 4- hectare oceanfront property perfectly located approximately 15-minutes away from Puerto Princesa International Airport. Best, Princesa Garden Island Resort and Spa #escapecompletely, Hotels near Princesa Garden Island Resort & Spa, Princesa Garden Island Resort & Spa Features, Princesa Garden Island Resort & Spa Rooms, Hotels near Canigaran Floating Cottages And Sandbar, Hotels near Palawan Special Battalion WW2 Memorial Museum, Hotels near WORLD HOLIDAY TRAVEL AND TOURS, Hotels near Divepuertoprincesa Dive Center, Hotels near Rent-a-Bike Motorcycle Rental, Hotels near (PPS) Puerto Princesa Airport. The resort is located right on the coast on Palawan Island, only a seven-minute drive from the Puerto Princesa International Airport, but a good hour from the city of Puerto Princesa proper. Dear Reema_Do, Thank you for sharing your experience and for recommending us on Trip Advisor. Claim your listing for free to respond to reviews, update your profile and much more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. All of our friends and family came to the resort to celebrate with us and they were all impressed with the level of service from the staff and the resort itself. PhilP1962, Greetings! We hope to be able to be of service to you in the near future. Even though Cris and Arwin were always busy, they took time to make sure I was doing OK and were so sweet. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. nice seeing staffs smile and bow when they greeted you. I stayed in the Water villa for five days and 4 nights. We are looking forward to welcoming you back in the near future. And the food was edible but nothing the write about. Thank you for having taken the time to review your stay. He had a great smile and was so friendly that it made me want to sit down and try the drinks (which were really tasty). We are delighted to read that you had an exceptional experience with us. Courteous, friendly and responsive staff. 1698020|1,1696800,1698510|2,1698510,1696640,1680920,1700010,1700010|2,1699500,1696800|3,1687140,1680920|1,1698020,1694800|1,1694800,1696860,1694800|4,1692140,1700010|4, Princesa Garden Island Resort - Soft Opening (Resort), Puerto Princesa City (Philippines) deals, Personal or sensitive information (e.g. Caniguiran, Barangay Bancao-Bancao, Puerto Princesa, Palawan, 5300, Philippines. All products are independently selected by our writers and editors. We are delighted to receive your commendation on our resort and service. Lovely location but everything about the service and food was average. WiFi is available in all areas and is free of charge. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. We got the double bed pool access room at $150ish per night: amazing value! Overall there is a good service, food is good and staff are courteous.. the amenities are good and lookingn forward to the ongoing expansion to cater more visitors. We were with my son and his new wife for their honeymoon. The kids, Dear Twofourwall, Mabuhay! It was lovely to accommodate you and we hope that you enjoyed your stay with us. LCD televisions come with cable channels. Hotels near Princesa Garden Island Resort & Spa, Princesa Garden Island Resort & Spa Rooms, Boutique Bed and Breakfast in Palawan Island, Hotels near Canigaran Floating Cottages And Sandbar, Hotels near Palawan Special Battalion WW2 Memorial Museum, Hotels near WORLD HOLIDAY TRAVEL AND TOURS, Hotels near Divepuertoprincesa Dive Center, Hotels near Rent-a-Bike Motorcycle Rental. Thank you Princesa Garden Island Resort and Spa for a wonderful experience!!! That's about 36.55USD. Thank you for taking the time to tell us about your recent experience while staying at the Princesa Garden Island Resort and Spa. Palawan Butterfly Ecological Garden and Tribal Village, Palawan Special Battalion WW2 Memorial Museum. We are glad that you and your group had a delightful experience at our resort. Great location to visit Port de Princessa, with loads of restaurants near the hotel and within easy to reach Sabang (underground river & waterfall) and Honda Bay (snorkelling). All rights reserved. The only way to leave a review is to first make a booking. if the writer is claiming to be someone else). Visit Oyster on Pinterest! Dear Cynthia K, Thank you for taking time to share with us your experience on TripAdvisor. Dear Marge5195, Thank you for sharing with us your feedback on this platform. Indeed, having your event here becomes great and very successful as it offers a back to back work leisure and relaxation all rolled into oneI highly recommend this place to be your event place as well. The staff were just wonderful in every area of the resort. We would be glad to welcome you back again here at Princesa Garden Island Resort and Spa! Repost from @cosplayroselyn . So after communicating with Mary and Sir Penn, they were so kind enough to take the role (despite their Peak Season), and paid attention. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Ask Glen R about Princesa Garden Island Resort & Spa, Ask Liz Cherry S about Princesa Garden Island Resort & Spa, Ask Adrian V about Princesa Garden Island Resort & Spa, Ask ShellyPlace about Princesa Garden Island Resort & Spa, Ask hearttizarri about Princesa Garden Island Resort & Spa, Ask Google U about Princesa Garden Island Resort & Spa, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, Hue Hotels and Resorts Puerto Princesa Managed by HII, We compared the lowest prices from 10 websites, Microtel by Wyndham Puerto Princesa, Palawan, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites. Outstanding service. The staff are very welcoming and accommodating too. Restaurant breakfast was good but evening meals were quite bland and hair was found in quite a few meals with no acknowledgement. Salo lounge for evening drinks & live singer is great service. However, if you want to be near the beach, you can go to Sabang or El Nido and stay in the reasonably priced resorts near the, Nice location let down by average service and lack of maintenance, Stayed in one of the water villas. marQ_Qram, Greetings! -The Management. Princesa Garden Island Resort & Spa: An Awesome Vacation - See 1,048 traveler reviews, 1,490 candid photos, and great deals for Princesa Garden Island Resort & Spa at Tripadvisor. With this, we are pleased that we were able to provide you with a good service throughout your stay. Do not stay at this resort. This place is approximately 10-15 mins from the airport. Princesa Garden Island Resort and Spa #escapecompletely. We stayed 4 nights at Princesa garden resort for our honey moon and I have nothing but good things to say about this place! With its beautiful setting, excellent facilities, and top-notch service, this resort is the perfect destination for those looking to escape the hustle and bustle of everyday life. Copyright 19962023 Overall loved the place, The best hotel I stayed in Philippines and maybe the best service I had in all Asia . To save at this property, all you have to do is sign in. Taxes and fees that are shown are estimates only. Princesa Garden Island Resort and Spa is . Taxes and fees that are shown are estimates only. This makes all your interactions with the staff be them trying to avoid you and dodge your questions. For a so-called 5-star hotel with NO 24-hour hot shower in room, totally a joke.. Dear Mr./Ms. Bike rentals are also available for one hour of free use. -The Management, This is a perfect place to stay while you're in Puerto Princesa. Own or manage this property? Dear KatieS_NickS, Thank you so much for taking time to recommend us on Tripadvisor. With this, we are pleased that we were able to provide you with a good service throughout your stay. My client wanted to celebrate her Milestone with her friends and I suggested Puerto Princesa. This is the version of our website addressed to speakers of English in United Kingdom. The place is clean and offers a wide variety of amenities and promos. Such an excuse is totally not acceptable. My friend and I were looking for a relaxed place, and Princesa delivered. Princesa Garden Island Resort & Spa is an oasis of tranquility in the middle of Puerto Princesa. Best, Princesa Garden Island Resort and Spa #escapecompletely. Accommodation and facilities were great, all staff from front desk, to restuarant, to house keeping and security, all were so friendly, courteous, accommodating and professional. Best city center hotel, room was clean and well furnished with the architectural style of Spanish Filipino modern feel, staff were nice and helpful, the Spa is a must try best so far. Its new destination to all of us and I was so paranoid how to decorate her room, set food, drinks, plates, glassware and cutlery in her room, as thats where she was hosting pajama party. Mastercard, Visa, JCB, Diners Club Here, detached from the places of bustling activity, one can completely break away from all their stresses and take that well-deserved luxury. Princesa Garden Island Resort and Spa offers an exceptional escape located 15-minutes away from Puerto Princesa International Airport. Comments like this certainly motivate us to keep doing our best and make further enhancements to make more memorable experiences for our guests. Thank you for taking time to share your experience with us online. By the first week of November, we assure that well be using Heat Pump to supply the hot water needs of our guests anytime of the day. Rooms are in need of some TLC, and can have an unpleasant odour at certain times. Please know that I have forwarded your concerns with every department to avoid recurrence of this situation. Tripadvisor performs checks on reviews. We really felt like a VIP. Select dates to see this property's availability and prices. We look forward to welcoming you back in the near future. We appreciate your feedback and we hope to welcome you again to our resort in the not too distant future. Required fields are marked *. I would definitely be back here. When we got there, the drilling going on from the construction on-premises was so loud we couldnt even enjoy a simple lunch or dip. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Get the travel advice you need. Do not support this hotel group. It was lovely to accommodate you and we hope that you enjoyed your stay with us. It is delightful to hear that you and your friend had an enjoyable vacation with us. Dear Ygee S, Thank you for making us part of this very special moment of yours. Bathrooms all have either eight-inch or 12-inch rainfall showerheads and generally large vanity areas with vessel sinks, plus magnifying mirrors and hairdryers; those in suites add whirlpool tubs. I was waiting for my friend and decided to check out the bar when Cris noticed and recommended the local beer. Each room is also fitted with a flat-screen cable TV, safe, and a seating area, while the private bathroom comes complete with a shower and free toiletries. Our team would like to express regret for falling short in our service which is far from the standards we are known for. Dear Hearttizarri,Mabuhay! The overall amenities here do not really match 5 stars but generally decent. We truly appreciate your favorable comments during your stay with us. ). Princesa Garden Island Resort and Spa offers an exceptional escape into the Philippine's last frontie Princesa Garden Island | Puerto Princesa Our room is big and spacious with balcony facing the pool and as well as the bathroom it is big too. Our team would like to express regret for falling short in our service which is far from the standards we are known for. Please enter the dates of your stay and check the conditions of your required room. Private Transfer to Puerto Princesa from El Nido. -The Management. The front desk helped me book a spa appointment the day of. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Once again, thank you for having chosen Princesa Garden Island as your home in the island of Palawan. They even remembered my wifes birthday and made as a surprise in the room with balloons and cake . The pool is beautiful and we loved our rooms which had pool access. We reserved a water villa for roughly $500 USD per night. Dear Bernadettea874, Mabuhay! The resorts fitness center is ideal for those who wish to keep up with their exercise routine while on vacation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Good location - show map. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Thanks for the experience! The breakfast food buffet was awesome and the conference hall as well. Please know that I have forwarded your concerns with every department involved and re-training of staffs will be considered to avoid recurrence of this situation. See 1,049 traveler reviews, 1,853 candid photos, and great deals for Princesa Garden Island Resort & Spa, ranked #4 of 127 hotels in Puerto Princesa and rated 4 of 5 at Tripadvisor. The front desk said it's beacuse the hotel use solar system and the hot water depends on the weather. Now $97 (Was $173) on Tripadvisor: Princesa Garden Island Resort & Spa, Puerto Princesa. Please note that your comments are shared with all the Managers and staffs and rest assure that we will continue to provide quality service to all our guests in order to meet your expectations. 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